kyvvioEvery arrival.
Without the chase.

As soon as a booking syncs (Hospitable Connect, Booking iCal, PMS, or import), Kyvvio triggers WhatsApp pre-check-in with an approved Meta template — not a free-text message at 10 p.m. Guests get the link, confirm their number and opt-in, then follow arrival instructions in their language (FR, EN, ES, IT).

When the flow allows, access delivery goes out automatically: code, key box, or photo guide. Every step is tracked (sent, read, delivered). If something stalls, ops sees the state and can Relancer in one click — without hunting the right WhatsApp thread.

Result: fewer “where’s the code?” messages, fewer last-minute rushes, check-ins that hold when the team is saturated.

On departure day, Kyvvio runs checkout like arrival: reminders and leave instructions to the guest (timing, house rules, access return) on the same transactional WhatsApp channel — at the right time, not in the morning scramble.

Once checkout is reflected in the calendar, the unit switches to turnaround: cleaning slot opens, agent notified, ops informed. No more manually stitching “leave 11am → clean 12pm” in a separate thread.

You keep control: delay a departure, extend a stay, or force a manual fallback — all visible in states. Checkout doesn’t vanish into the void.

After checkout, Kyvvio opens the cleaning window and notifies the assigned agent on WhatsApp (slot, address, duration). Agents reply from their phone: in progress, done, or unavailable — no app to install.

In ops you see which units need prep, who is assigned, and turnaround status in near real time. Add agents, reassign a slot, keep the calendar aligned with the next arrivals.

Cleaning is no longer a parallel spreadsheet: it’s the same state machine as check-in and checkout — visible, replayable, ready for volume.