Refund & Cancellation Policy

This policy applies to paid Kyvvio subscriptions billed by OPCLINE LTD.

Requests: hello@kyvvio.com (subject “Refund / Cancellation”) or the Contact form.

Cancel anytime before the next renewal. Access continues until the end of the paid period.

Unless stated in writing, cancellation does not create a pro-rata refund for unused days after the cooling-off period below.

For a first paid subscription, you may request a full refund within 14 days of the first successful charge if the service is not a fit.

After 14 days, or on renewals, payments are non-refundable except where required by law or for our billing error.

During a free pilot, nothing is due until a charge occurs. Cancel before billing starts to avoid the first payment.

For duplicate or incorrect charges, contact us within 14 days with proof of payment. We will correct or refund the overcharge.

Once approved, refunds are initiated within 5–10 business days. Appearance on your statement depends on your bank/card (often 5–15 days).

Email hello@kyvvio.com with: legal name, account email, plan, payment date, reason.

We may request information to verify the account and prevent fraud.

OPCLINE LTD · 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom

hello@kyvvio.com · +44 7868 805665